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Privacy Policy

Last updated: April 11, 2025

Introduction

Hotels Renovation ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us regarding our services, or engage our renovation services.

Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined in this policy.

Information We Collect

We may collect the following types of information:

Personal Information

We may collect personally identifiable information that you provide to us, such as your:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Business name and information
  • Job title
  • Payment information

Non-Personal Information

We may also collect non-personal information when you interact with our website, including:

  • Browser type
  • IP address
  • Operating system
  • Pages visited
  • Time and date of your visit
  • Referring URLs

How We Collect Information

We collect information through various channels:

  • When you complete forms on our website
  • When you correspond with us by phone, email, or otherwise
  • When you request a quote or consultation
  • When you sign a contract for our services
  • Through cookies and similar tracking technologies
  • From third-party providers and business partners

How We Use Your Information

We may use the information we collect for various purposes, including to:

  • Provide, operate, and maintain our services
  • Process and complete transactions
  • Respond to your inquiries and fulfill your requests
  • Send administrative information, such as updates, security alerts, and support messages
  • Provide customer support and communicate about our services
  • Conduct research and analysis to improve our services
  • Personalize your experience on our website
  • Prevent fraudulent transactions and monitor against theft
  • Comply with legal obligations

Sharing Your Information

We may share your information with:

  • Contractors, service providers, and other third parties we use to support our business operations
  • Business partners with whom we jointly offer products or services
  • Affiliates or subsidiaries of our company
  • In connection with a business transaction such as a merger, acquisition, or sale of assets
  • When required by law, such as to comply with a subpoena or similar legal process

We do not sell, rent, or trade your personal information to third parties for their marketing purposes without your explicit consent.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and collect certain information. These technologies help us understand how visitors use our website, which areas they prefer, and whether they encountered any issues.

You can choose to disable cookies through your browser settings, but this may affect your ability to access certain features of our website.

Data Security

We implement appropriate security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access to your personal information
  • Correction of inaccurate or incomplete information
  • Deletion of your personal information
  • Restriction of processing of your personal information
  • Data portability
  • Objection to processing of your personal information

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

California Privacy Rights

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) regarding your personal information.

You have the right to request that we disclose what personal information we collect, use, disclose, and sell. You also have the right to request deletion of your personal information, and to opt-out of the sale of your personal information (although we do not currently sell personal information).

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can take appropriate action.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date at the top of this Privacy Policy. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.